Admissions open 2026–27

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Advice

Airline ground staff diploma: what you learn and where you can work

Short answer

The Diploma in Airline Ground Staff Training is a 6-month programme covering passenger handling, baggage handling, check-in procedures and airport operations for graduates up to age 24.

Short answer

It is a 6-month, job-oriented diploma for graduates up to age 24 that trains you for airline ground roles at airports.

What you learn

  • Passenger handling
  • Baggage handling
  • Check-in procedures
  • Airport operations

Where it can lead

Typical roles include check-in executive, boarding gate agent and airport customer-service staff. Selection is always decided by the employer.